The agreement between your clinic and Zeliks. Section 9 also serves as the written data-processing agreement your clinic needs before letting any supplier handle patient information.
Last updated 6 September 2026
These terms are between ZELIKS ("Zeliks", "we"), a sole proprietorship of Ammar Mahmood registered at Meerut, Uttar Pradesh 250002, Udyam registration UDYAM-UP-56-0173102, and the dental clinic or practitioner who creates an account ("you").
Creating an account means you accept these terms on behalf of your clinic.
Zeliks answers patient enquiries, offers appointment times drawn from your real availability, makes and changes bookings, keeps your Google Calendar in step, and lets your staff manage the day over connected messaging channels. Which of these are available depends on your plan and on which channels you have connected.
We add and change features. Where a change removes something you rely on we will tell you before it happens.
It is not clinical. The assistant schedules appointments. It does not diagnose, triage, advise on treatment or handle emergencies, and it must not be presented to patients as doing so.
It is not a substitute for your judgement. The assistant is built on language models and will occasionally misunderstand a request. Your diary remains yours to check. You see every change before it is applied, and every change made is recorded, so a mistake is visible and can be undone.
You are responsible for:
Do not use Zeliks to send unsolicited marketing, to contact people who have not agreed to hear from you, to impersonate anyone, to break any law, or to attempt to access another clinic's data. We may suspend an account that does, and where messaging platforms impose their own rules we must follow them.
Where a free trial is offered it runs for the stated period and needs no card. Paid plans are billed in advance at the price shown when you subscribe. We will give you at least thirty days' notice before a price change.
Any third-party message-delivery charges shown for a connected channel are separate from our fees and are yours to pay.
You may stop using the service and close your account at any time. We may end this agreement on thirty days' notice, or immediately if you materially breach these terms.
When your account closes we keep your data for 90 days and then delete it. Ask for an export within that window if you want one. If you would rather we deleted it sooner, say so and we will.
We provide the service with reasonable skill and care, but not on a promise that it will never be unavailable or never make a mistake.
To the extent the law allows, neither party is liable for indirect or consequential loss, or for loss of profit, goodwill or anticipated savings. Our total liability arising out of this agreement in any twelve-month period is limited to the fees you paid us in that period.
Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
This section is the written contract required before a healthcare provider allows a supplier to process personal data on its behalf. It applies for as long as we hold any of your data.
Roles. You are the data fiduciary (controller) for your patients' information. We are the data processor. You decide the purpose; we act on your instructions.
We will:
You will ensure you have a lawful basis and the necessary consents for the data you put into the service, including a parent or guardian's consent for a patient under eighteen.
Transfers. You authorise us to process your data in the locations named in our Privacy Policy, subject to the protections stated there.
We own the service and everything in it apart from your data. You own your data. You give us only the permission needed to run the service for you.
These terms are governed by the laws of India. The courts at our registered place of business, named in section 1, have exclusive jurisdiction.
We will post changes here and update the date at the top. Where a change materially affects you we will tell you directly. Questions go to support@zeliks.tech.